Sweet Serenity

At 1873 Market & Florist, we strive to provide the freshest and most beautiful floral arrangements to brighten your day. Please review the following important details about our delivery service and policies:

Delivery Details:

• Service Areas: We deliver within Decatur and surrounding areas. If you're unsure whether your location is within our delivery zone, feel free to contact us.
• Delivery Times: Deliveries are available Monday through Friday, with same-day delivery for orders placed before 11AM. Orders placed after this time will be delivered the next business day.
• Special Occasions: For high-demand holidays like Valentine’s Day and Mother’s Day, we recommend placing your order well in advance to ensure timely delivery.

Substitution Policy:

• Flower Availability: While we make every effort to fulfill your order exactly as pictured and described, flowers are a natural product and subject to seasonal and market availability. If a specific flower is unavailable, we will substitute with blooms of equal or greater value while maintaining the overall look and feel of your arrangement.
• Color and Style: If a particular color or style is unavailable, we will match it as closely as possible.

Additional Information:

• Recipient Information: Please provide accurate delivery details, including the recipient’s full name, address, and phone number. Incomplete or incorrect information may result in delays.
• Delivery to the Customer: We deliver directly to the recipient to ensure a smooth and personal experience. Please ensure someone is available to receive the flowers at the designated delivery time. If the recipient does not answer, we will leave the flowers on the porch or arrange a re-delivery at an additional charge.
• Weather Considerations: During extreme weather conditions, deliveries may be delayed to ensure the safety of our drivers and the quality of the flowers.

Questions or Concerns:
We’re here to help! If you have any questions about your order or need assistance, please don’t hesitate to reach out to us at Kaylea Pryor at 940-393-5187.

Thank you for choosing 1873 Market & Florist. We’re honored to be a part of your special moments!